The confirmation of our product (visa, tour or ticket) is regarded as a binding booking. Privjet Travel Group is then obliged to operate the the service. If the product is cancelled or not carried out, all payments made to Privjet Travel Group will be refunded. If the cancellation is owing to “force majeure” or other conditions beyond the control of Privjet Travel Group, we will attempt to claim the expenses from the party responsible for the cancellation.

  

Visa application
If the application is logged at the Russian Consulate, the client must cover the expenses of the visa, regardless of the timing of the cancellation.
A minimum charge of NOK 450 applies.
All products/services will be charged for in advance, unless otherwise is agreed.
We will send you an invoice or charge your credit card.
This will be charged the client in advance.

 

Service
Payment:
The product will be charged for in advance, unless otherwise is agreed.
We will send you an invoice or charge your credit card. This will be arranged with the client in advance.
Individuals (1-9 people) – Cancellation terms:
All cancellations shall be made in written forms. The cancellation deadline is two weeks prior to arrival.


Cancellation deadlines:
● In the event of cancellation 2 weeks or more prior to the tour, no cancellation fee applies.
● In the event of cancellation less than 2 weeks prior to the tour, 50 % of the total fee will be charged.
● In the event of cancellation less than 48 hours prior to the tour, 100 % of the total fee will be charged.
● If the visa application has been lodged with the Russian Consulate, the client must cover the cost of the visa regardless of the timing of the cancellation.
A minimum charge of NOK 500 applies.


Groups (10 or more people) – Cancellation terms:
All cancellations shall be made in written forms. The cancellation deadline for the entire group is three weeks prior to arrival. The client may reduce the number of participants by 10 % up to one week prior to the group’s arrival at no cost. In the event of cancellation/reduction over and above this, 100 % will be charged.
If the client’s cancellation applies for the entire group, the following cancellation deadlines apply:


Cancellation deadlines:
● In the event of cancellation 4 weeks or more prior to the tour, no cancellation fee applies.
● In the event of cancellation less than 4 weeks prior to the tour, 50 % of the total fee will be charged.
● In the event of cancellation less than 72 hours prior to the tour, 100 % of the total fee will be charged.
● If the visa application has been lodged with the Russian Consulate, the client must cover the cost of the visa regardless of the timing of the cancellation.
A minimum charge of NOK 500 applies.


Bus tickets/transport.


Payment:
The product will be charged for in advance, unless otherwise agreed.
We will send you an invoice or charge your credit card. This will be arranged with the client in advance.


Cancellation deadlines:
In the event of cancellation less than 24 hours prior to the tour, this is regarded as service is performed, and 100 % of the amount will be charged.
Tours and excursions in Norway excluding overnight accommodation – Cancellation and payment terms

 

Individuals (1-9 people) – Payment terms:
The product/service will be charged for in advance, unless otherwise agreed.
We will send you an invoice or charge your credit card. This will be arranged with the client in advance.

 

Individuals (1-9 people) – Cancellation terms:
All cancellations shall be made in written forms.
In the event of cancellation 48 hours or more prior to the tour, no cancellation fee applies.
In the event of cancellation between 24 and 48 hours prior to the tour, 50 % of the total fee will be charged.
In the event of cancellation less than 24 hours prior to the service, this is regarded as service is performed, and 100 % of the amount will be charged.

 

Groups (10 or more people) – Payment terms:
The product/service will be charged for in advance, unless otherwise arranged.
We will send you an invoice or charge your credit card. This will be arranged with the client in advance.

 

Groups (10 or more people) – Cancellation terms:
All cancellations shall be made in written forms. The cancellation deadline for the entire group is three weeks prior to arrival. The client may reduce the number of participants by 10 % up to one week prior to the group’s arrival at no cost. In the event of cancellation/reduction over and above this, 100 % will be charged.

 

If the client’s cancellation applies for the entire group, the following cancellation deadlines apply:
● In the event of cancellation 4 weeks or more prior to the tour, no cancellation fee applies.
● In the event of cancellation less than 4 weeks prior to the tour, 50 % of the total fee will be charged.
● In the event of cancellation less than 72 hours prior to the service, this is regarded as service is performed, and 100 % of the amount will be charged.

 

Privjet Travel Group reserves the right to change/cancel a tour if the tour cannot proceed owing to unforeseen circumstances (e.g. force majeure). In such cases, we will obviously refund all payments made to OOO Russian Travel Service.

General terms

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